At Dr. Renga’s Solar Delights, we are committed to delivering your orders quickly, safely, and in perfect condition. Every product is packed with care to ensure freshness and quality during transit.

Please review our shipping guidelines below.

 

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

 

2. Shipping Locations

We currently ship across India.

For bulk, wholesale, or international orders, please contact us directly for a custom shipping quote and delivery assistance.

📧 Email: ecomsolardelights@gmail.com

 

3. Estimated Delivery Time

Delivery timelines may vary depending on your location:

• Standard Delivery: 3–7 business days
• Remote / Rural Areas: 7–10 business days

Please note that delivery times are estimated and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

 

4. Shipping Charges

Shipping charges are automatically calculated at checkout based on:

• Delivery location
• Package weight
• Order value

We may also offer free shipping during promotional periods or for orders above a specified amount, as displayed at checkout.

 

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email and/or SMS.

You can use this tracking number to monitor your shipment status through the courier partner’s online tracking system.

 

6. Damaged or Lost Shipments

If your order arrives damaged, please notify us within 24 hours of delivery along with clear photos of the product and packaging.

In the rare event of a lost shipment, we will coordinate with our courier partner to investigate and resolve the issue as quickly as possible.

 

7. Address Accuracy

Please ensure that your shipping address, phone number, and pin code are complete and accurate at the time of placing the order.

Orders returned due to incorrect or incomplete address details may require additional shipping charges for re-dispatch.

 

8. Contact for Shipping Queries

For any shipping-related questions or assistance, please contact us:

Dr. Renga’s Solar Delights
📧 Email: ecomsolardelights@gmail.com
📞 Phone: +91 63833 01737

We are always happy to assist you with your order and delivery concerns.